SaveMyChurn is a churn recovery tool for SaaS companies using Stripe. It automatically detects at-risk subscribers, sends personalized retention offers, and recovers failed payments before customers churn.
FAQ
Everything you need to know about SaveMyChurn.
Common questions from subscription teams evaluating churn recovery as a managed operating line.
We offer a free plan for up to 100 subscribers. Paid plans start at $9/month and scale based on your subscriber count. You only pay the platform fee - we don't take a percentage of your revenue.
Yes. We use Stripe Connect with read-only permissions by default. We never store your customers' full card numbers, and all data is encrypted at rest and in transit. You can revoke access anytime.
Most users are up and running in under 5 minutes. Just connect your Stripe account, configure your recovery settings, and we start monitoring immediately. No code required.
- Smarter retry timing based on customer behavior
- Personalized email sequences that convert better
- Mobile-optimized payment forms
- Cancellation flow with save offers
- Detailed analytics and recovery reports
Yes. No contracts, no setup fees, no cancellation penalties. You can cancel or downgrade at any time from your dashboard.
We offer a 30-day money-back guarantee on all paid plans. If you're not satisfied, contact us for a full refund.
We accept all major credit cards via Stripe. For annual plans, we can also invoice you.
Free plan users get email support. Paid plans include priority email support with 24-hour response time. Enterprise plans include Slack support and a dedicated account manager.
Still have questions?
Start with our free plan and see how much revenue you can recover.